"Ashton Pointe has the best maintainence Personal. They are very pleasant and professional. I can't say enough about how pleased we are."
"Raymond was very professional and thorough in his work. All of the maintenance staff in this apartment complex is excellent and always polite when you see them out and about."
"Absolutely love living here. If something needs to be done it gets done without any hesitation also our maintnence guy Brian is absolutely fantastic never have any problems with him he gets the job done quickly and is a great jokester makes us feel like we belong here "
"Brian was very friendly and efficient. Thank you Brian!"
"Tobey was prompt and courteous as always."
"Thank you Tobey. Issue resolved in a timely professional manner. "
"Prompt, professional service as always! Best service team ever!"
"Brian, on the maintenance staff, is very friendly, knowledgeable, and efficient. He fixed everything I requested in a very timely and effective manner. He deserves a raise! "
"Raymond removed the clog in my bathroom drain. Now water runs freely. He is a master. Much appreciated."
"Excellent team at the office and an excellent maintenance team for their quick response."
"We had a low water pressure problem that steadily got worse to a point you couldn't take a shower. Tobey was very persistent in determining and fixing the problem. Tobey was always very courteous and informative regarding what and why he was doing something."
"Tobey replaced the dryer lint trap after noticing it was cracked. Thanks for the quick service. 10/28/16"
"Tobey replaced both toilet seats, fixed the kitchen sink leak, replaced the oven light, and replaced all the patio screens in one visit. Great service! 10/27/16"
"Excellent team at the office and an excellent maintenance team for their quick response."
"we are a senior couple that relocated from Pa, Safety bars for both bathrooms requested next day response, installed, thank you Brian,.Air conditioning glitch received immediate attention. A sliding shower head was installed because my wife must sit to shower,then Toby noticed aTV malfunction and fixed it in a few minutes. Service at its best!!! Brian and Toby are great!!!"
"Everything is great except when i moved in they said they inspected the apartment but half the lights in the apartment didnt work and the fan was broke the blinds had stains on them and the microwave only has a few buttons that work. However Maintenance is very fast and efficient you just have to request it and they come right away! So all issues were resolved same day i requested. Overall nice apartment"
"Great staff, very responsive. They work hard to keep the property nice. The pool nights, movie nights, etc. are a nice plus provided by the staff."
"I received a phone call first to inquire about the best time for service, to replace seals on my kitchen faucet. While the work was being done, I mentioned that I had previously discussed an inoperable garbage disposal, and after being unable to repair the disposal, it was replaced within only about 30 minutes. Very happy with the service."
"Had an issue with above neighbor littering my patio Raymond Blackney came in and did a great job cleaning my patio for me.Tyvm job well done"
"Both the maintenance staff and the leasing staff are fast, friendly, and extremely helpful."
"Two gentlemen from the maintenance team pointed out that neighbor above me had debris falling through the patio floor boards when they changed the ac filter . They reported that they would come back and clean the patio for me and ask the neighbor to put a mat down so that I could enjoy the patio without plant debris and dirt falling on me. I can't remember the gentleman's name who pointed out the problem, but Mr. Raymond Blakney came back and did an outstanding job cleaning the patio. I just want to say thank you to both men for seeing a problem and promptly fixing it. Many many thanks! "
"I am well cared for here. Any needed repair is immediately addressed and fixed. Courteous staff and maintenance staff."
"Raymond is always very nice and quick to fix the issues when he comes for mataintence."
"Julie, Laura, Mieerna, Brian Toby -- the whole team -- take such good care of the residents and the facility. This former home owner appreciates all the big and detailed support they offer with a smile."
"Called about branches on the screen porch from palm tree. Staff was here within hours and service was completed perfectly."
"Ray arrived swiftly, diagnosed and corrected the problem."
"Brian was great! He came in diagnosed the problem, fixed it and was gone very quickly. Very Professional and Courteous!"
"Brian came promptly an completed the repair also fixed another issue I had. Very helpful an very courteous ."
"Quick response, first thing in the morning (less than 12 hours after the request was made)."
"My service team member was Raymond blakney and I was very happy with how polite and nice he was. And he was very fast at completing the task."
"Amazing, professional, efficient work provided by Brian and Toby. Great customer service, appointments kept as promised"
"Brian was very professional and did a great job."
"Thank you for such a quick response and completion of both items!"
"Hi, I just want to say that I lived at Ashton Pointe in Beaufort for 7 years and loved it. I've written these surveys in the past and want to reiterate the exceptional staff members you have working at that location, especially Cali and Laura. I recently moved but they made sure that my move went well and that I had met all my obligations for a smooth checkout. I really appreciated that. I would recommend to anyone moving to the Beaufort area to definitely inquire about one of your homes there. I can't say enough about Laura and Cali. They are model employees who care about the residents daily and even after they depart. You can't find a better team than you have at that location, They both deserve recognition for their hard work and dedication. Thanks you"
"All was completed well. My A/C stopped working on Sunday and I called the emergency line. I received a call back and was walked through a fix. Thanks for the great work!"
"Always quick to arrive and efficient. Another reason living here is so nice!"
"Awesome service 2 thumbs up"
"I just want to say that I recently moved from Ashton Pointe Apts in Beaufort after 7 great years. The staff, Julie, Cali Laura and Brian were the BEST ever. I enjoyed living there and they met my every needs and expectations. I want to personally thank Cali, Laura and Brian for their utmost professionalism and their caring for the residents of Ashton Pointe. If I were ever to move back to Beaufort, Ashton Pointe would be my choice of living. They are very deserving of recognition for their professional care and attention to all the residents needs. Thank you so much for having such a great community."
"Very professional and friendly"
"Excellent. Checked thermostat as well as under door strip for bug prevention."
"Thank you Tobey for your attention to my service need, and for the nice way you left things-very clean and neat. I appreciate it!"
"Prompt, personable, got the job done. All that you can ask."
"We love living at Ashton Pointe!"
"Excellent prompt and professional service. Very impressed."
"Technician was very helpful in explaining the services to us.His name is Tobey. Thank you for such a great service support."
"Toby came to repair our microwave almost as soon as we hung up the phone. He was clean, polite and pleasant."
"Prompt response. Great job. Thanks."
"Cali is a wonderful person to work with at the leasing office. I have always been treated kindly and professionally with expedience. She and Brian are great assets to Ashton Pointe."
"Brian did excellent repair work on my shower heads and bathroom lights"
"Very satisfied with your maintenance guys here"
"Tobey was great!!!"
"Work always done to perfection in a friendly, timely manner."
"Excellent service as always."
"Brian did a wonderful job, quickly and with a friendly disposition!"
"Both men of the Service Team were friendly, worked fast and made us very satisfied. Thank you for your service"
"Ashton Pointe has one of, if not the best leasing office staff i have dealt with in my 4 years of living in apartments. Especially Cali Wortelboer. She helped me find a place to live in a day that took most places and office staff weeks or even no responses to my emails/questions. She is one of the nicest most caring people when it comes to her job that i have ever met. She truly makes you feel like they are there to find a way to help you get into that apartment you want when you want nothing certain guidelines. Its comforting to know Cali, and other workers of the leasing office are there for help at any time during business hours. Its an assuring feeling and almost makes it feel like i never left home."
"Great Place, Great People, Great Service. Love it here."
"As always great job!!"
"I just renewed my lease & one of the many reasons I enjoy my living here so much is that if ever there is a maintenance issue I call and right away the problem is resolved. Brian always makes sure everything is repaired or fixed right away so there is never any inconvenience. On Father's Day (Sunday) morning my a/c went out & within an hour of my phone call he was here. Today was another great example - a kitchen sink leak was completely repaired within a few hours of my call. The staff here is always accommodating & attentive to any questions or concerns, and I just want it known that additionally Brian is a true asset and a big reason why there was no question I'd be renewing my lease here. It's great to know that I can always rely on his timely response to any maintenance issues."
"I spoke with Cali and she was very friendly and made me feel like she really wanted me to become a resident. I called around to multiple apartments and she was the only one that made me feel like I wasn't interrupting her and she genuinely cared about me and my needs."
"I've lived in private homes all my life, except a few years in my 20's. As a commercial and multifamily CMBS portfolio property inspector (including management assessments), I've seen and analyzed hundreds of apartment complexes in many states on the east coast. I dreaded moving into an apartment while my house was being repaired/renovated. I have been so impressed with the management and staff at Ashton Pointe, as well as the apartment itself, that I'm sorry I have to leave. My congratulations to HHHunt on being such a fine MF developer/owner."
"The management and staff at Ashton Pointe are professional and responsive. Brian arrived at the appointed time, and completed the repair in good order."
"AWESOME staff and complex"
"The team at Ashton Pointe works very well together, from the call of the repair to the final repair. You have a great crew."
"Excellent customer service conducted on our A/C by Brian on 6/22/2015. He has been nothing but the best when it comes to customer device repairs in the past and present. He is a true asset to the Ashton Pointe Apartments! Thank you again and have a great day!"
"We weren't looking forward to apartment life but we have loved it thanks to the awesome staff, well maintained apartment and the beautiful grounds!"
"Always on top of everything in a super fast time frame! Been here 9 months and can't be more pleased"
"Great place to live!!"
"Love living here and am proud to be a resident at such a great place. Staff is excellent, and always taking care of our needs. Love the special events that they put together."
"Brian in maintenance deserves an A+. He made a few minimal repairs with dispatch and good humor. I am very pleased that he is installing two grab bars in my tub for ultimate safety."
"Repair was completed the day I notified the front office. Brian was friendly and efficient in repairing my very noisy toilet. He noticed a cracked outlet cover and replaced it while he was there."
"Everything was great"
"Service provided same-day. Very pleasant to work with Brent and appreciated his prompt attention to our needs. I am very impressed with Ashton Pointe."
"The staff in the office were all wonderful, kind and professional. Brian on the maintenance crew was great to my mother. I cannot thank them enough."
"Chris is very good at what he does. I absolutely love his professionalism and friendliness. He described the issue and also found an entirely new panel for the washer in my unit. Job well done!"
"Excellent service!! Timely response from Aaron, followed by a quick diagnosis of the problem with our oven and quick repair. Thanks!"
"Brian does an excellent job on anything he has to service,quick and efficient."
"Great work repairing dryer and fixing the carpet. Courteous, professional, and knowledgeable about the repairs done!"
"Brian came in and replaced a clothes dryer switch. He was very pleasant, polite and quickly made the repairs."
"Brian is the best!"
"Brian did a great job and he was pleasant!"
"All is well, thank you"
"Wonderful. So glad I live at Ashton pointe and I do not have to worry when I need something fixed"
"As usual Brian did a great job. He called to let us know that he had received our request and would be out shortly. We appreciate that he came out so soon. Great Service!!!"
"Very prompt and courteous repair! Truly appreciate it."
"I want to especially acknowledge Brian, the maintenance supervisor, for his prompt efficient response to all maintenance requests. My wife and I recently commented to each other how well he and his staff maintain the overall property at Ashton Pointe. He is highly commended also for his pleasant demeanor and his manner of relating to residents."
"Brian is always super nice when he comes by, and he's always there in just a few minutes after i request something to be fixed"
"Love living at AP! The grounds are always maintained and the office staff are always friendly and helpful!!"
"Chris as usual did a fantastic job . He truly is an asset to Ashton point apartments . Chris is a professional in every spence of the word ."
"Love living hear"
"As a resident of Ashton Pointe for 2+ years, I have really had an enjoyable leasing experience. My impression of this community did not begin when I pulled up to the front office, but when I began the application process. Not being able to view the community prior to arrival, I relied heavily on the vibes that I received from the leasing staff over the phone and through email. They were very helpful with supplying me with the information that I requested/needed in order to make a good decision about their community. The pride in the community is not just evident in the attitudes of the staff, but is very apparent as you walk/drive around the community. The people that take care of the grounds work extremely hard to ensure that the community is immaculate. The sight of seeing them pressure washing the buildings and cleaning the walk/breezeways is definitely prideful. The leasing staff always has a cheerful and caring disposition. Sometimes I just go in to laugh, sit, and talk to them. With the residents in mind, they added a dog bark and a walkway around the pond that is just relaxing. They really take to heart the recommendation/concerns that the tenants bring to their attention. Maintenance? What maintenance? LOL! I have only had one or two non-emergent maintenance requests. They were resolved within 2-3 business days. The only recommendation that I have is to bring an additional cable/internet provider into the community. For a community that values its resident, Hargray should not be the sole internet provider, because they do not value their customers. They pretty much charge you an astronomical amount for substandard service and mediocre customer service. However, this is not about them, back to Ashton Pointe. I highly recommend this community, because you definitely get the value, sometimes more for the price that you pay."
"Ashton point was a wonderful place to live i enjoyed my time there and the staff is amazing and friendly i would recommend it to anyone living in the Beaufort area"
"I've been living here going on 6 years and I love it. The leasing staff, Cali and Laura especially are the greatest, The Property Manager Julie is the BEST manager we've had. She's concerned about the residents, since she's been here, she's made many improvements to make Ashton Pointe a place like home. The maintenance staff, the best, Brian makes sure our units are taken care of and his staff responds to our every needs. Keep up the great work. Much appreciated."
"Thank you for the quick response"
"Kitchen sink faucet was repaired very quickly about 3 hours after I reported it."
"The work orders I put in were completed satisfactorily and he even went the extra mile before he left and fixed the difficult front door deadbolt that we had without a work order. Thanks so much!"
"Someone was here to fix dryer knob within an hour. Great service."
"Quick and efficient response. Thanks."
"Ashton Pointe has some of the friendliest, kind and professional employees, I appreciate them taking the time to show how much they care and showing that I am not just a tenant, but an important tenant. Thanks you team, keep up the good work! You all deserve a raise!"
"I've been living here going on 6 years now and love living here. Julie and her staff are exceptional."
"Brian is awesome! Thank you"
"I've been very happy here. Everyone has been very good and very professional. Thank You!"
"I requested service with Laura and Cali and Chris was at our apartment the next day. We had three items that needed corrected. They were taken care of in less than an hour and Chris was in and out without us hardly knowing he was there. The service was great."
"Brian and Chris have been great. They always take time to answer questions if I have one. They are a couple of wonderful employees to interact with."
"Within 15 minutes of calling after 5:00 Chris was knocking on my door and fixed the problem. I am amazed how quickly your maintenance people and office people respond! Great job!!"
"Outstanding service performance, greatly appreciated!"
"Brian was able to replace my missing blind within 24 hours of placing the service request. As always, he was friendly, helpful and accommodating. He is great handyman and is always willing to help with whatever requests I put in. He is also always friendly whenever I see him throughout the complex. :)"
"Chris was very professional, prompt and courteous. He did a great job!"
"Chris did an excellent job. Very professional."
"Chris did a wonderful job on the knob."
"Excellent Service by Brian and Chris!"
"Chris and Brian very helpful"
"The service call was placed after hours and Chris got back to me within 5 minutes. He came to my apt and was able to unclog my sink within 5 minutes. I cannot say thank you enough! Especially for the quick, speedy service after hours."
"Brian and Chris both took care of my work requests promptly and professionally."
"Chris went above and beyond to fix our oven problem!"
"Service was done in a timely manner and to my satisfaction!"
"The best maintenance service team I have dealt with no major issues and very courteous of the residents. Maintenance technician Chris very respectful and helpful ensured the problem was resolved before departing great service."
"quick and efficient service! thank you!"
"Very satisfied with the helpful attitude of the staff."
"This complex has served our companies needs for temporary housing of staff well."
"Thank you so much for all your help !!! We love to live in Ashton Pointe!!! Everybody is doing a great job!!! Gob bless everybody"
"Very prompt services and maintenance man Charlie did a superb job"
"Charles was the maintenance personnel that returned my call on Fri and came to assess the noise from freezer. I was worried it would burn out. He was very helpful and returned promptly Sat am and completed the service. I must add that both he and Brian have been extremely prompt and courteous. I could not have been happier with the repair work."
"Everybody is doing a great job!!! Thanks"
"Brian was great! I am very impressed with the quality of service at AShton Pointe."
"The staff here is awesome they will help you with anything. The ladies in the front will always greet you with a smile and treat you like family. Any issues you have are handled quickly and fixed the same day. If you have any issues paying rent or paying anything they will always help you find a way to help you with your issue. I am very pleased with this property and everything that goes on here and I would recommend this place to anyone and I'm happy I have the chance to live here."
"The office and maintenance staff at the Ashton Pointe apartments were very professional, courteous, and expedient. I was at ease when staying in my apartment home. I even received expedient same day assistance for a fire alarm issue the day I was released from the hospital and couldn't leave the couch. Very satisfied resident."
"All of the work that was asked for: replace toilet seats, change bulbs, replace kitchen sink faucet, drainage on patio, pressure wash patio, and replace smoke alarm has been completed in quick time. The maintenance team of Bryan, Charles, and Raymond has been great in all aspects, all have very good personalities. The front office crew consisting of Cali, Laura, and Julie has been exceptional, I have nothing but high praise for them. There is nothing bad I can say about any of them, a great team!!"
"Great work as always!"
"We were happy with the repairs Brian completed. -Glenn-"
"Everyone was so helpful,we are looking forward to becoming part of the Ashton Pointe community!"
"My wife and I are new residents and Ashton Pointe is everything that we had hoped for. As you walk the grounds you can tell that the buildings and landscaping are well taken care of. When we had to put in a request for Maintence our request was responded to in a timely matter. It is the little things that I notice that make a big difference. There was a meeting this past Friday where ice cream was served from 5-6pm and then the meeting started at 6pm. I noticed a young couple with there little girl came in after the meeting started. I believed the ice cream was put away or there was no one to serve it at that time. I can't think of the girls name from the office, she is tall and thin with brown hair. Anyway, she got up and went over and got the little girl and took her to get ice cream. It is little things like that, that makes Ashton Pointe special. My wife and I feel that we are right at home."
"Bryan is ALWAYS on time and very friendly and professional! It is a delight to put in a request and have him show up!"
"Brian is the best!!! And everyone at Ashton Pointe is friendly and helpful. Love it here."
"Brian, the service manager, has taken care of all our service issues in a professional way."
"Brian did a fantastic job making the apartment cool. it was so hot at one point that the thermostat wasn't even registering a number, all it had on it was "HI' as the temperature. I don't even think Brian took a lunch break because he was so busy repairing/replacing materials needed to cool the apartment. the apartment is finally starting to cool down now and i am so grateful! thank you!!! :D"
"Brian is very approachable, helpful and knowledgeable. He performed the service requested and also helped with additional discrepancies found on the spot. He did a great and prompt job."
"I had a very wonderful moving experience with the office staff. Everything went smoothly and I was very pleased."
"Brian was friendly and fixed the problem"
"Laura helped me throughout my entire process of leasing all the way from San Francisco. We kept in touch for over 2 months via phone. When I arrived, she was nothing but helpful and so sweet."
"Brian was a great help and was able to perform my request with no problems."
"Our time spent at Asthon pointe was amazing. We enjoyed every day at our apartment and loved the two years we spent there. Thank you for everything"
"Julie, Laura and Cali were very professional and most accommodating during my apartment finding process. The entire staff were friendly and approachable, a necessary trait in business or retail. Thanks a bunch!!!"
"Outstanding Customer Support by the Maintenance Staff!"
"Great staff! Cali has been very polite and helpful in answering all my questions and numerous phone calls. She had made me and my roomate's move in experience extremely fast, painless and enjoyiable."
"Superb staff, extremely helpful and knowledgeable. Every issue I experienced was dealt with quickly and effectively, and in a professional manner. I will be recommending Ashton Pointe to many of my friends."
"Excellently, courteously and professionally dealt with in what could be deemed by other companies as a tricky situation (dealing with foreign nationals not use to American leasing practices). Couldn't have been made to feel more welcome by both Cali and Laura. Single handedly made what usually is a stressful event (moving home) into an effortless transition."
"Edwin C. was awesome! Quickly repaired and replaced items and answered all of my questions to my satisfaction. great customer service. thank you!"
"Brian was very professional as is all the maintenance guys that I have met. He actually replaced the whole track for us and didn't rush when it was past 5:30 ish on a Friday!"
"Laura is amazing! She went above and beyond in helping me find an apartment on such short notice. She took the time out to make sure the everything was taken care of and took a lot of stress off on my end. The moving process can be very difficult at times and Laura has made it seamless. She communicated very well and has superb customer service. She made me feel like she truly cared and Ashton Pointe is lucky to have her. Thank You!"
"I wish I had another thumb so I could give this place 3 thumbs up."
"I love this place; wouldn't move if I didn't have to."
"Laura and Cali were both extremely professional and made me feel very welcomed!"
"The staff was very friendly and cooperative during the process, and everything flowed smoothly. My reason for departure has nothing to do with the staff or the housing. From the maintenance crew to billeting managers, everyone maintains a high level of professionalism and optimism and work requests are attended to speedily. I would gladly recommend this establishment to friends and coworkers"
"Staff is always professional, courteous, and professional."
"The leasing consultants are very nice and AWESOME!!!!!!!!!!!!"
"The office personnel of Ashton pointe are the most considerate people i have ever done business with. from Cali, Laura, kim and the office manager. i must say that any and every apartment complex should take a page out of Ashton Pointe Book. thank you so much for having us here. this has been a blessing since arriving here in January. BRAVO ZULU"
"Cali wortelboer helped me out a lot i was deployed and having issues finding a place for my daughter and i to live. I contacted Ashton Pointe and cali wrote me back that same day from there she got all my info and we communicated everyday and any questions i had she answered with a quick responese which was very helpful. The Ashton pointe staff made me feel at home as soon as i walked into the building this is a great place to live and a great neiborhood to rasie a child in. I am fully satisfied with the service."
"Edwin and Charles did a great job cleaning the old water leak from the washer machine."
"All of the staff is beyond wonderful, always helpful and caring. Kim has been wonderful and patient trying to help us in the office and offers understanding and her full attention when we need to talk to her. Cali always brightens our day too! Last week Bryan helped us out, even though he was there to check the smoke detectors and air filter, he saw we had a problem with the toliet and took the time to help! He went out of his way, and he was so cheerful, pleasant,professional and he did another great job. Edwin is always working hard too and very kind. He too stops to give his time if we need him. We are thankful because everyone has made living here a home rather than just an apartment to stay and that really means alot to us. We can say enough thank you to all."
"Cali was extremely helpful, especially in knowing a vast amount of information about the area and its surroundings."
"Laura had been great, very informative and extremely helpful."
"I spoke with Laura. She was very friendly, answered all of my questions, and is a perfect person to have working in a leasing office. So far I have been extremely pleased with the service I have received. I look forward to moving in."
"You all are doing a great job."
"Moving into Ashton Pointe was an easy decision to make as there are no better apartment complexes in Beaufort County...I know we checked them all. In addition, from the moment we met the staff and took our first tour we could tell this was going to be home for us. From top to bottom these people know there stuff when it comes to property management, maintenance and community development. Happy Holidays!"
"Charlie has made several service calls to our apartment. He is always courteous, on time and makes sure the job is completed to our satisfaction. He is a definite asset to Ashton Pointe."
"Charles has once again completed my request in a VERY quick and professional manner. Thank You Charles."
"Great service, promblem was solved!"
"Maintenance service has proved 110% kudos to Brandon"
"Job well done :)."
"The technician was very courteous, knowledgable, and professional. He mad me feel at edase and also like I wasn't an "idiot" for ripping the door knob off."
"Charles Did An excellent job!"
"My husband and I are soon to be residents at Ashton Pointe, Mrs.Tiffany Farmer, has made the process of finding a home in Beaufort,SC from long distance seem so much easier than than finding one in my mediated area. She responded to my phone call promptly and exceeded all expectations. All of my questions were answered thoroughly and I received answers to question I didn't have the chance to ask! She did an outstanding job! My husband and I are really looking forward to Calling Ashton Pointe Our new home. thank you!"